Increase Guest Loyalty with CRM
With Veboni ERP CRM Loyalty System, you can increase the return rate of your guests and provide more effective service by getting to know them better. You can create campaigns through Loyalty Management and easily track the points that your guests will earn. These points help you create a loyal customer base by attracting your guests back to your hotel.
Veboni ERP CRM helps you become a strong brand by increasing the awareness of your hotel. You can effectively use loyalty calculation services with the Central Profile Management in the Front Office module. In addition, you can organize surveys for your guests and offer personalized VIP cards and special offers by taking their preferences into consideration.
You can access a range of information such as your guests' past reservations, travel preferences, hobbies, survey results and comments with just one click and continuously improve the service quality of your hotel with this data.
Increased Guest Satisfaction and Loyalty
Veboni ERP CRM (Customer Relationship Management) Survey System is a powerful tool to increase your business's guest satisfaction. Web-based This system allows your guests to easily share their experiences by offering them various surveys. With surveys that you can send via mobile devices, you can measure service quality and improve your services with guest feedback.
Veboni ERP CRM helps you increase your hotel's satisfaction rate by identifying its weaknesses. It also helps you gain loyalty by approaching guests' feedback sensitively.
Strengthen Your Communication, Increase Your Income!
Veboni ERP E-Mail System allows you to establish effective communication with your guests at your hotel and encourages them to make holiday plans. This increases guest satisfaction and helps you create a loyal guest audience.
With Veboni ERP CRM Mail system, you can create campaigns such as early booking, New Year's Eve and honeymoon, strengthen your guest relations and increase repeat accommodation rates. In addition, you can send mass e-mails, SMS and WhatsApp messages, increase reservations and create an opportunity to generate income.
